September 16, 2026, the first day of the Shanghai exhibition. An overseas customer came to our booth. He stopped in front of the Panoramic Laser Cutting Machine, carefully examining the machine’s appearance, structure, and control panel. After the salesperson greeted him, they went through his fabric cutting needs. He cuts garment fabric, and the manual scissors cutting he was using was slow and often produced defective pieces. That afternoon, the customer confirmed the machine model and configuration, signed the contract on site, and paid a deposit. After the exhibition, the machine was produced, packed in a wooden case, and shipped as planned.
Exhibition Scene: Customer Inspecting the Panoramic Laser Cutting Machine
During the exhibition, we displayed the panoramic laser cutting machine. The machine was placed statically at the booth, and its appearance and main configuration were clearly visible. This overseas customer was very interested in the machine. He mainly processes fabrics and needs to cut fabric, with clear requirements for cutting width and speed.
The customer asked about machine power, cutting width, cutting speed, and whether it was suitable for fabric cutting. We recommended the DF-1080 fabric laser cutting machine – 80W laser power, standard version, with a vision system that reads the cutting outline automatically, so the laser follows the pattern without manual marking – and provided parameter sheets and previous export case materials. The customer reviewed the materials carefully and also asked about delivery time and packaging.
Key Concerns of the Customer
The customer’s concerns were practical, mainly including:
- Whether the machine can stably cut fabric with smooth edges;
- How long the delivery time is and whether production can be arranged quickly after the exhibition;
- Whether the wooden case packaging is suitable for sea freight and safe during transit;
- Whether the operation interface supports English and how training is arranged;
- After-sales response time.
We answered each question and wrote the delivery time and packaging details into the contract.
Group Photo with the Overseas Customer
That afternoon, the customer came to the booth again and confirmed the model and configuration of the panoramic laser cutting machine. The salesperson and the customer took a group photo at our booth in Shanghai on September 16, 2026, as a record of this exhibition deal.
Boss Received the Deposit, Order Officially Confirmed
After the customer confirmed the price, the 7-day delivery time, and the payment method, he signed the contract on site and paid the deposit on September 16. After the boss received the deposit, the order was officially secured.
From the customer’s inspection to the deposit payment, the whole process was completed on the same day of the exhibition. For laser cutting machine exports, an on-site deal at an exhibition requires clear customer needs, high product matching, and smooth communication between both parties.
Post-Exhibition Shipment: Packaging and Dispatch
Production started right after the contract was signed. The machine was completed and inspected within 7 days, then packed in a wooden case with moisture-proof and shock-proof treatment, and then loaded onto a truck to the port.
From signing the contract at the Shanghai exhibition, to receiving the deposit, to the smooth shipment of the machine, this overseas customer order completed the entire process. After receiving the shipment photos, the customer replied to confirm receipt and said he would test the machine upon arrival.
Customer Feedback and Follow-up Communication
After the machine was shipped, we kept in touch with the customer. The customer was satisfied with the communication efficiency at the exhibition and the machine configuration. This cooperation also gave us a better understanding of the actual needs of overseas fabric processing customers for panoramic laser cutting machines, such as cutting width, speed, and ease of operation.
If you are also looking for a panoramic laser cutting machine suitable for fabric cutting, welcome to contact us for a quote and solution.
FAQ
1. What equipment did you sell on-site at the September 16, 2026 Shanghai exhibition?
At this Shanghai exhibition, we closed a deal with an overseas customer for a panoramic laser cutting machine and shipped it successfully after the exhibition.
2. Can the panoramic laser cutting machine cut fabric?
Yes. Depending on the fabric type and thickness, we can recommend suitable power and configuration.
3. How long does production and delivery take?
It depends on the machine configuration and quantity. This DF-1080 order was produced and shipped within 7 days after the contract was signed.
Conclusion
On September 16, 2026, at the Shanghai exhibition, we closed an on-site deal with an overseas customer for a panoramic laser cutting machine. From machine inspection, configuration confirmation, deposit payment, to post-exhibition shipment, the whole process was completed smoothly. If you cut garment fabric or other materials and want to replace manual scissors cutting, contact us and we will recommend a suitable laser cutting solution.
